FAQ
Questions & answers
What is Glam Bestie?
Glam Bestie is an AI makeup coach (web app) for women 18+. A 30-second face scan finds your undertone, face shape, eye shape and the exact shade ranges that suit you for 8 products, then coaches you step by step, live on your own face in the camera, through 14 looks.
Is Glam Bestie free?
Yes. The face scan, your shades and the everyday looks are free. A free account (Google, or email and password) saves your profile on any phone. Premium unlocks every look, the daily coach without limits, AI previews and more, with 7 days free on the yearly plan and money back within 14 days of your first payment.
How does Glam Bestie find my foundation shade?
It reads your skin depth on the 10-step Monk Skin Tone scale and your undertone (cool, neutral, warm or olive) from three photos in good light, and checks the light first. It then gives 2–3 shade ranges in plain words, from best match to next most likely.
Does it work for deep skin and for every skin tone?
Yes. Shades are matched on the Monk scale from 1 to 10, the AI never suggests gray or ashy shades for deep skin, and every look is made with your own shades.
Do I need to download an app?
No. Glam Bestie runs in the browser on iPhone, Android and iPad, and you can add it to your home screen in two taps.
What happens to my photos?
The camera and face tracking run on your phone. When the scan is done, 3 photos are sent once to Google’s Gemini AI for the analysis and are not stored. Results are saved as words, never photos.
Can it tell me if my own makeup suits me?
Yes. In My Makeup Bag you snap a product; the AI reads the brand and shade from the label and tells you whether it suits your undertone and depth, and how to use it.
Can I use it if I wear glasses?
Yes. Take them off only for the scan, then choose “I wear glasses” in My style, so your eye looks fit you.
How do I delete my data?
In the app: Settings → Delete profile. It removes your results, your looks, your bag and your account.
Who is it for?
Women 18 and over who want makeup that suits them, from beginners to makeup lovers.
Still have a question? Write to us: hello@glambestie.com
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